Privacy Policy
Last updated: January 2025
Introduction
At Vivah Biodata, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our service.
1. Information We Collect
1.1 Information You Provide
When you use our service, you may provide us with:
- Account Information: Name, email address, password
- Biodata Information: Personal details, contact information, educational background, professional history, family details, and any other information you choose to include
- Photos: Profile pictures or other images you upload
- Payment Information: Credit card details, billing address (processed securely through PayU, our trusted payment provider)
1.2 Automatically Collected Information
When you access our service, we automatically collect:
- Usage Data: Pages visited, features used, time spent on the platform
- Device Information: Browser type, operating system, device type
- IP Address: Your internet protocol address
- Cookies: Data stored in cookies and similar technologies
1.3 Third-Party Authentication
If you sign up using Google OAuth or other third-party authentication services, we receive basic profile information (name, email, profile picture) from those services.
2. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To provide, operate, and maintain our biodata generation service
- Account Management: To create and manage your user account
- Document Generation: To process your biodata information and generate PDF documents
- Communication: To send you service-related notifications, updates, and support messages
- Payment Processing: To process transactions and send receipts
- Improvements: To analyze usage patterns and improve our service
- Security: To detect and prevent fraud, abuse, and security incidents
- Legal Compliance: To comply with legal obligations and respond to lawful requests
3. How We Store Your Information
Your data is stored securely using industry-standard practices:
- Encryption: All data is encrypted in transit using SSL/TLS and at rest in our database
- Secure Database: We use Prisma ORM with PostgreSQL database, implementing secure access controls and regular backups
- Password Security: Passwords are hashed using bcrypt before storage
- Access Control: Strict access controls limit who can view your data
- Regular Security Audits: We conduct regular security reviews and updates
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly authorize us to share your information
- Service Providers: With trusted third-party service providers who assist in operating our service (e.g., PayU for payment processing, hosting providers), under strict confidentiality agreements
- Legal Requirements: When required by law, court order, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users
- Protection: To protect our rights, property, or safety, or that of our users or the public
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your session and keep you logged in
- Remember your preferences and settings
- Analyze usage patterns and improve our service
- Provide personalized content
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our service.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can access and view your personal information in your account settings
- Correction: You can update or correct your information at any time
- Deletion: You can request deletion of your account and associated data
- Export: You can download your biodata documents at any time
- Opt-Out: You can opt out of marketing communications (service-related emails may still be sent)
- Data Portability: You can request a copy of your data in a structured format
To exercise these rights, please contact us through our Contact Us page or email us directly.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal or regulatory purposes.
8. Children's Privacy
Our service is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
10. Third-Party Links
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.
11. Security Measures
We implement various security measures to protect your information:
- Secure HTTPS connections for all data transmission
- Encrypted storage of sensitive data
- Regular security audits and vulnerability assessments
- Employee training on data protection practices
- Limited access to personal information on a need-to-know basis
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our Contact Us page. We will respond to your inquiry within a reasonable timeframe.
By using Vivah Biodata, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein.